Privacy Policy

Last updated · [DATE]

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

01Data Controller

SPARK Europe GmbH & Co. KG Junghof Plaza Junghofstraße 16 60311 Frankfurt am Main Germany

Email: privacy@sparkplaces.com

02Information We Collect

We may collect and process the following categories of personal information:

Contact Information

• Name
• Email address
• Telephone number
• Company name
• Job title

Enquiries and Bookings

• Venue enquiries
• Meeting requests
• Event enquiries
• Office enquiries
• Residence enquiries
• Reservation information

Website Usage Information

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited
• Date and time of access

Marketing Preferences

• Newsletter subscriptions
• Event registrations
• Communication preferences

03How We Use Your Information

We process personal data for the following purposes:

• Responding to enquiries
• Preparing proposals and quotations
• Managing bookings and reservations
• Providing requested services
• Customer support and relationship management
• Sending newsletters and marketing communications where permitted
• Improving our website, services, and user experience
• Complying with legal and regulatory obligations

04Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

05Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience.

You may manage your cookie preferences through your browser settings or our cookie management tools.

06Sharing of Information

We may share personal data with trusted service providers who assist us in operating our business, including:

• Hosting providers
• CRM platforms
• Analytics providers
• Marketing service providers
• Payment and booking service providers
• Professional advisors

Such providers process information solely on our behalf and under appropriate contractual safeguards.

07International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with applicable data protection laws.

08Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

09Your Rights

Subject to applicable law, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

You also have the right to lodge a complaint with the competent supervisory authority.

10Security

SPARK implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, loss, misuse, or alteration.

11Contact

For privacy-related enquiries or requests, please contact: privacy@sparkplaces.com.